Questions & Answers | FAQs

Solara Questions and Answers doors lighting FAQs 1
Q: How do I place an order?
A: You may order any of our lighting products by phone, email, or online. For doors, gates, balconies, and other custom ironworks, call or email us. 
 
Q: Where can I see your products in person?
A: Visit our Dallas showroom or find a Solara distributor near you.
 
Q: If I don’t see something I like, do you do custom design work?
A: Yes. Our craftsmen can work with architects, interior designers, and homeowners to create something to your unique specifications.
 
Q: What finishes does Solara offer? 
A: Our lighting, doors, and windows come in a wide range of finishes. Explore your options here.
 
Q: Do you provide on-site installation and service for your products? 
A: We provide installation and service for doors and ironworks in North Texas, Oklahoma, Arkansas, and Louisiana. Installation and service of lighting products require a certified electrician or plumber.
 
Q: Do you have installation and service manuals available online? 
A: Yes. Technical support for our lighting products can be found here. Technical support for our doors can be found here.
 
Q: What is Solara's product warranty? 

A: We guarantee our lighting products against manufacturing defects for one year from the date of invoice. Get more details about our lighting warranty. We guarantee our doors, windows, and ironworks against manufacturing defects (exclusive of finish) for two years from the date of installation. Get more details about our door warranty.
 
Still Need Help? Contact Us.
For sales and service questions regarding custom iron lighting and doors email or call us at 214.744.9900 or 888.8SOLARA. One of our representatives will be happy to assist you.